Privacy Policy
PRIVACY POLICY
This Privacy Policy describes how Green Leisure Technology Private Limited and its affiliates (collectively, "Maplepods," "we," "our," "us") collect, use, share, protect, or otherwise process your information/personal data through our website https://maplepods.com (hereinafter referred to as the "Platform").
Please note that you may browse certain sections of the Platform without registering with us. We do not offer any products or services under this Platform outside of India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing yourself of any products or services offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and any applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
1. Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during our relationship. This may include but is not limited to:
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Personal Data: Information provided during registration or while using our Platform, such as your name, date of birth, address, telephone/mobile number, email ID, and proof of identity or address.
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Sensitive Personal Data: With your consent, we may collect information such as bank account details, credit/debit card information, or biometric data (e.g., facial features) necessary for certain features on the Platform.
You may choose not to provide certain information, but this may limit your ability to use certain features of the Platform. We may also track your behavior, preferences, and other information you provide. This data is compiled and analyzed on an aggregated basis.
When a third-party business partner collects your personal data, their privacy policies will govern. We are not responsible for their practices, so please review their policies prior to disclosing any information.
If you receive communications claiming to be from Maplepods asking for sensitive personal data (like PINs or passwords), please do not provide such information and report it to the appropriate authorities.
2. Usage of Information
We use your personal data to provide and improve our services. This includes:
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Assisting sellers and business partners in fulfilling orders.
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Enhancing customer experience and resolving disputes.
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Informing you about offers, products, and services.
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Customizing your experience and detecting fraudulent activities.
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Conducting marketing research and analysis.
You may opt out of marketing communications.
3. Sharing of Information
We may share your personal data internally among our group entities and affiliates for service delivery. Such entities may also market to you unless you opt out.
We may disclose your personal data to:
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Sellers and business partners.
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Third-party service providers (e.g., logistics partners).
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Government agencies or law enforcement, as required by law.
We believe such disclosures are necessary for compliance, legal processes, or protecting the rights of our users or the public.
4. Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access, disclosure, loss, or misuse. While we strive to protect your information, no method of transmission over the Internet is completely secure. Users are responsible for securing their login credentials.
5. Data Deletion and Retention
You can delete your account through the Platform settings, which will result in the loss of all related information. We may retain your personal data as required by law or for legitimate purposes, including fraud prevention. Data retained may be anonymized for research and analysis.
6. Your Rights
You may access, rectify, and update your personal data through functionalities on the Platform.
7. Consent
By using our Platform, you consent to the collection, use, storage, and disclosure of your information as outlined in this Privacy Policy. If you disclose personal data related to others, you represent that you have the authority to do so.
You consent to us contacting you through various channels for the purposes specified in this Privacy Policy. You may withdraw your consent by contacting our Grievance Officer, but this will not affect prior processing of your information.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our information practices. Significant changes will be communicated as required by applicable laws. Please check periodically for updates.